Refund Policy

Vendy Ventures Return & Exchange Policy

At Vendy Ventures, customer satisfaction is our priority. While we do not accept returns, we are happy to offer exchanges on eligible items. Please review the following guidelines to ensure a smooth exchange process:

1. No Return Policy

We currently do not accept product returns. Once a purchase is made, it cannot be refunded or returned.

2. Exchange Policy

We offer exchanges on items that meet the following criteria:

• The item is unused, unworn, and in its original packaging.
• The exchange request is made within 3 days of the delivery date (please specify the number of days).
• The product is in the same condition as when received, with all original tags and accessories intact.

3. How to Request an Exchange

To initiate an exchange, please follow these steps:

• Contact our customer service team at support@vendyventures.com with your order details and reason for exchange.
• Our team will review your request and provide instructions for sending the item back.
• Once we receive the item and verify its condition, we will process your exchange.

4. Non-Exchangeable Items

Certain products may not be eligible for exchange. These include:

• Personalized or custom-made products.
• Perishable goods.
• Items on sale or clearance.

5. Shipping Costs

Customers are responsible for the shipping costs of returning the item for exchange unless the product is defective or incorrect.